Voya Employee Benefits | COVID-19 Resource Center

COVID-19 Resource Center

The novel coronavirus pandemic has had an unprecedented impact on workplaces around the world.
We’ve created this site to provide you with up-to-date information about how Voya Employee Benefits is responding.

What's New:

In the midst of this crisis, you can be assured of the following commitments:

  • Our business continuity plans are in motion. By taking steps like equipping our employees to protect their health by working from home, to additional actions described in Voya's overall business continuation plans, we’re confident in our ability to continue processing claims and supporting our clients during this time.
  • We’re flexing for our customers. A key part of Voya culture is striving to “do the right thing” for our customers. In this environment, that means staying at the forefront of product-related questions and seeking opportunities to help remind employees about applicable benefits.
  • You can reach out to us anytime. Your Voya Employee Benefits representatives are here to navigate the challenges you’re facing. Have a question that isn’t addressed here? Contact us to learn more.

This site includes details specific to the Employee Benefits division of Voya's business. For insight into Voya's overall approach, see the links available here.