Voya Employee Benefits | COVID-19 Resource Center

Resources

New resources to help you navigate changes in your business related to novel coronavirus (COVID-19)
will be added to this page as they become available.

Download this resource for help navigating employee leave

This resource was prepared to help you stay on top of shifting leave laws and regulations by state, so that you can be aware of how COVID-19 has impacted what’s available to your employees.

Download the chart

Share these COVID-19 resources with employees

Our Employee Assistance Program provider, ComPsych, have made the following services available to all Voya Employee Benefits customers, including those who had not previously purchased EAP services:

  • This digital toolkit will help keep employees informed about novel coronavirus (COVID-19), as well as offer guidance on how to remain healthy, work effectively from home, and deal with the emotional impacts of the outbreak.
  • A dedicated phone line has been established to connect employees and their families with a ComPsych representative that can walk them through this toolkit. To access, call 833‑515‑0759 Monday through Friday, 8:30 – 5:00 CDT, and identify as calling the Voya General Support and Resources line.

View the toolkit

If your group currently has EAP services available through Voya Employee Benefits, employees can continue to access additional information by logging on to the GuidanceResources website or calling 877‑533‑2363 for 24/7 support, resources, and information.

Families First Coronavirus Leave Act

This law will apply to employers with less than 500 employees, requiring them to provide employees with paid leave benefits for absences related to COVID-19. Learn more in this whitepaper.

View the whitepaper

Leave of absence administration updates

Our Absence Resources provider, FMLASource, is tracking absence-related trends and updates to leave laws, and providing regular bulletins. We’ll continue to share them here as they become available:

Bulletin 1: March 20, 2020

Travel assistance resources

Our Travel Assistance provider, Europ Assistance USA, through Generali Global Assistance, is publishing regular updates specific to the COVID-19 outbreak, outlining the current state of the outbreak, public health regulations, recommendations for those traveling to affected regions, and keys to preventing infection. Access the updates through the link below.

View recent updates

If your group currently has Voya Travel Assistance services in place, employees can continue to access the Voya Travel Assistance website or call 800‑859‑2821 any time for alerts and up-to-date information about specific locations to which they may be travelling.