Voya supports employees by handling the ongoing administration and maintenance of benefit programs when an employee goes on approved retirement or leave of absence.
We handle billing and premium collection:
Open enrollment process management:
Download our mobile app today to manage your account
Where can I pay for Direct Bill online?
You can either mail in a check or money order accompanied with a premium coupon or, set up a one-time or recurring payment online by logging into your member portal.
Is Direct Bill federally regulated?
No.
I forgot to pay my premium and coverage terminated. Can I have a one-time reinstatement?
Please contact our customer service center to discuss if there are options available to you.
How do I terminate my coverage?
All termination requests must be submitted in writing. You can send the detailed request by fax, email, or mail.
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This highlights some of the benefits of these accounts. If there is a discrepancy between this material and the plan documents, the plan documents will govern. Subject to any applicable agreements, Voya and its subcontractors reserve the right to amend or modify the services at any time.