We have been notified that you are no longer eligible for your insurance coverage(s). Under the portability provision, you may have the option to continue your coverage by paying premium directly to the insurance company. With that in mind, we wanted to inform you that you're able to keep your Voya Employee Benefits-offered insurance coverage. Refer to the certificate(s) of coverage for complete provisions, limitations and exclusions.
To keep your insurance you can request an application by clicking here, or you can call us at 866-760-3610 to let us know you’d like to continue your coverage and pay your premium directly to the insurance company.
Rate information will be included with the requested application.
Your coverage is active until the application due date. Once the due date has passed, your coverage will terminate as of the date you left your employer.
The application must be received by the insurance company by the due date listed on the letter we sent you.
We will send you an Electronic Funds Transfer (EFT) authorization form with your application or we can mail you a bill. Your payment can be made by check, money order, or with your checking or savings account.
If you are paying by Electronic Funds Transfer (EFT), you can choose to pay monthly, quarterly or semi-annually. If you are paying by check or money order, you may pay quarterly, semi-annually or annually. There may be a $3.50 processing fee attached to non-EFT payments.
Yes, you may contact us to change your billing frequency and mode of payment.
Yes, we will send you a form to complete to authorize automatic payments (Electronic Funds Transfer).
Please allow 10 business days for us to process your application. Once the application has been processed, we will send you a confirmation letter in the mail.
You will not receive an insurance card for these coverages, but you will receive a confirmation letter.
Once this coverage has terminated, it can’t be reinstated.
Based on the group policy provisions, Accident, Critical Illness/Specified Disease and Hospital Indemnity Insurance are active and in-force until you choose to cancel or until your policy lapses due to non-payment. A complete description of benefits, limitations, exclusions and termination of coverage is provided in the certificate of insurance and riders.
The length of your short term disability or term life insurance coverage depends on your employer's group policy plus several other factors. Refer to your certificate and riders or contact us for more information.
No. The insurance company does not report this information to any major credit bureaus.
You may cancel your supplemental insurance coverage(s) at any time.
If you obtained Accident Insurance, Critical Illness/Specified Disease Insurance, and/or Hospital Confinement Insurance through your previous employer, it's important to note that it is supplemental health insurance. It is a limited benefit policy that pays benefits for specifically covered events. It is not health insurance and does not satisfy the requirement of minimum essential coverage under the Affordable Care Act. Provisions may vary by state. A complete description of benefits, limitations, exclusions and termination of coverage will be provided in the certificate of insurance and riders.
If you obtained Accident Insurance, Critical Illness/Specified Disease Insurance, and/or Hospital Confinement Insurance from your previous employer, it is not life insurance. It is supplemental health insurance.
If you obtained Group Term Life Insurance through your previous employer, then it is a type of life insurance that will pay a benefit to your beneficiary if you pass away during a specific period of time (known as a "term"). This coverage does not accumulate cash value.
You may have the option to convert your coverage to an individual whole life insurance policy, which provides coverage over a lifetime and has a guaranteed cash value, which is a cash account that gradually builds as you pay premiums. Availability and provisions may vary by state.
A complete description of benefits, limitations, exclusions and termination of coverage will be provided in the certificate of insurance and riders.
Get additional details about your insurance coverage(s) in the Product Overview section of this site.
You cannot increase the face value of your coverage, but you may be able to decrease it, depending on your employer's group policy.
No, you cannot add additional coverages. You may only keep the eligible coverage(s) you had when you left the group.
The coverage you currently have is term life insurance. Term life insurance does not accumulate cash value, and therefore there is no surrender value.
You do not need to do anything. If you don't submit an application by the deadline, your coverage will end. There is nothing owed and we do not report to any credit bureaus.