Now that you've left your employer and/or your eligibility under the group policy has changed, you are able to choose which eligible coverages you’d like to take with you. To keep this coverage, call or mail in the applicable forms and any required premium by the due date.
Apply by phone*
Customer Service:
Hours: 8:00 a.m. to 7:00 p.m. CT
Monday through Friday
866-760-3610
*Apply by phone not available for Group Term Life or Whole Life Insurance.
Apply by mail
Request an application
Then complete, sign and mail the application to:
ReliaStar Life Insurance Company or ReliStar Life Insurance Company of New York
P.O. Box 122
Minneapolis, MN 55440-0122
Within 4 business days: Your coverage is set up in our system.
Within 5 business days: Initial payment is processed
- If you set up Electronic Funds Transfer (EFT), future payments are automatically made on the selected day
- If you did not set up EFT, you will receive a bill within 7 to 10 business days via U S P S
If you contact us by phone, payments can be made:
Directly from your checking account over the phone, via EFT or by receiving a bill at your home.
If you mail the forms, payments can be made:
Via EFT by completing the enclosed EFT form or if you choose not to utilize EFT, an invoice will be sent directly to your home following the receipt of your application.
Please note that all non-EFT payments may include a $3.50 processing fee for each payment.
Within 7 to 10 business days:
You will receive a confirmation letter via U S P S