We’ve got some exciting news about your retirement plan

Your plan will transfer from OneAmerica Financial® to Voya® in December 2025.

We’re excited to work with your plan to bring you an enhanced retirement preparation experience. While there won’t be much you have to do, we’ve created this site to keep you informed every step of the way.

We’re making the transfer as smooth as possible.

  • Most of your account details will automatically transfer to Voya.
  • Review the frequently asked questions for more information.
  • Ensure your contact information is accurate so that you receive important information and have a more streamlined account registration experience at Voya.


Key dates

The transfer of your account to Voya will happen automatically. Your existing balance will remain invested in the funds you have selected so you’ll experience no time out of the market. If you’re currently contributing to your account, contributions will continue to be deducted automatically from your paycheck and invested in your account according to your investment elections.

Please be aware of the key dates below.

Date Activity
December 5, 2025 The transfer to the Voya experience begins.
At 4:00 p.m. EST on Friday, December 5, the transfer to the Voya experience will begin. At this time, you’ll still be able to access your account at OneAmerica to see your plan information and complete other view-only activities; however, certain transaction-related screens may not be available, and you will not be able to submit any new transactions until the transfer is complete.
December 8, 2025 Your plan is live at Voya.
Beginning Monday, December 8 at 9 a.m. EST, you’ll be able to register your account at Voya. Once registration is complete, you’ll be able to access your account, complete transactions and begin using Voya’s tools and resources.

The Voya experience offers web, mobile app and contact center support for all plans. If you did not previously have this access at OneAmerica, we’re excited to provide you these additional account access options.
January 2026* Final plan account statement from OneAmerica
OneAmerica will send you a final account statement. This statement will reflect account information from October 1, 2025 through December 7, 2025.
January 2026* First plan account statement from Voya
Voya will send an account statement which will reflect information from December 8, 2025 through December 31, 2025.
  • If you are an active participant (except those in non-ERISA 403(b) Plans) with an email address on file, you’ll receive a statement via eDelivery, unless you opt out of this delivery method.
  • If you are an active participant in non-ERISA 403(b) plan with an email address on file, you’ll receive a statement via the same method you elected at OneAmerica, unless you elect otherwise.
  • If you are a terminated employee, retiree, or active employee with no email on file, you’ll be provided a printed statement mailed to your address on file, unless you elect otherwise.
ESOP Participants
In 2026, Voya will provide your annual account statement according to the same schedule previously followed at OneAmerica.

*If your plan provides statements on a non-calendar quarter basis, you will still receive a final statement from OneAmerica and a statement from Voya in the period following the transfer to the Voya experience. However, the dates listed above may vary based on your Plan’s statement frequency.



Important information

Register your account at Voya.

For security purposes, the credentials you used at OneAmerica will not transfer to Voya. Once your plan is live on the Voya experience, you will need to register your account at Voya. You’ll be able to register your account at VoyaRetirementPlans.com

  • If your contact information at OneAmerica includes your email address or phone number, you’ll be able to immediately register your account at VoyaRetirementPlans.com.
  • If an email or phone number is not on file, follow the prompts to continue with an alternate registration process. Note that you may need to request a Personal Identification Number (PIN) be mailed to your address on file. Once you receive a PIN, you’ll be able to complete the registration process. Do not select ‘I have a PIN’, unless you have the PIN Voya mailed to you.
  • Review your OneAmerica account to be sure your contact information is up to date.
  • Currently have an account at Voya?
    • You’ll still need to go through the registration process outlined above. As part of the process, we’ll link your accounts automatically for one comprehensive view.

If you need help registering your account at Voya once your plan move is complete, we’ve created a tutorial to assist. View it here.

Be tech savvy.

Own your future by using all of Voya's digital educational tools and resources to help gain better money habits.

Learn More

We’re here for you. If you have questions regarding your OneAmerica account or the transfer to the Voya experience, you can reach the OneAmerica Customer Engagement Center through December 7, 2025 at 800-858-3829. Representatives are available Monday through Friday from 8 a.m. – 9 p.m. ET.